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Blogs by Gregory Stanhewicz

Should You Collect Customer Service Surveys?

It's always going to be important to focus on providing great customer service. If your customer service practices aren't going as well as they should, then you're going to run the risk of losing customers. This is why many businesses try to gather data on customer...

Providing Effective Feedback to Employees

Have you been struggling to figure out how to give employees important information about how they're performing? Feedback is an essential thing and it can help employees to improve over time. However, some leaders and bosses struggle to deliver feedback in effective...

Timeless Leadership Principles

Being a leader is certainly going to be difficult on even the best days. A lot is expected of those who are placed in leadership positions, but you can get good results by committing yourself. There are various timeless leadership principles that you can adhere to as...

Strategies to Improve Team Performance

It's imperative to do your best to keep your team performing well. If you notice your team hasn't been living up to the expectations you have for them, then you might need to make some important changes. Various strategies can help you to improve team performance over...

How to Provide Exceptional Customer Service

Customer service is such a huge part of the success of any company. If your company doesn't have strong customer service procedures in place, then you're never going to be able to keep customers happy. Learn more about how to provide exceptional customer service by...

Staying Motivated as an Entrepreneur

Working for yourself is something that can be very satisfying, but some people have a hard time maintaining motivation levels. When you're your own boss, there isn't going to be someone there forcing you to get things done. You need to be a very self-motivated...

Is FinTech Going to Disrupt the Business World?

Fintech is a huge deal and it has the potential to change many different industries. Many experts are predicting that the payments business is about to go through a huge disruption due to fintech. Keep reading to explore why fintech is set to disrupt the payment...

Entrepreneurs and the IoT

The Internet of Things (IoT) is becoming more and more important as the years go on. People are now embracing IoT like never before as many more IoT-enabled devices are released. When it comes to entrepreneurs, the IoT is of particular interest. Read on to learn more...

The Problem with Leadership Development Plans

Leadership development is an important thing to focus on because you want to find the leaders of the future. Identifying people with good leadership qualities and giving them the training they need should be a good thing for your company. However, many companies...